client testimonials
Trusted by Families & Business Owners
PrimeWest Insurance provides clear guidance, competitive coverage options, and dependable support for both personal and commercial clients. Our long standing relationships reflect our commitment to service that goes beyond the policy.
★★★★★
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Based on Google Reviews
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★★★★★
“I was shopping around for more competitive auto insurance and reached out to several brokers. Herman from PrimeWest Insurance Brokerage was by far the most responsive and helpful. He answered all of my questions promptly, provided clear and detailed information, and was always willing to help with follow-up questions. The process was smooth and professional, and I ultimately decided to move all of my insurance policies to PrimeWest. I highly recommend working with Herman — great service and a great person to work with.”
★★★★★
“Gabby Sanchez and PrimeWest provide excellent service that is professional and timely. Gabby dealt with our cancellations and starting our new policies timely. She is always very friendly and goes above and beyond to deal with any issues that come up very quickly. She also takes our payments and she made the whole transition from one company to another easy. She found us a great rate and saved us a lot of money.”
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Candi L
6 Weeks Ago
★★★★★
“I normally don’t leave reviews, but I had a really good experience with PrimeWest Insurance Brokerage. John was honest, friendly, and helped me find a great insurance option. He made everything easy to understand and took the time to answer my questions. I definitely recommend asking for John if you need help with insurance.”
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Robert DeVough
24 Weeks Ago
★★★★★
“Over the years, we’ve referred many of our business clients with confidence to PrimeWest. Gabby Rodriguez handles all of our insurance needs throughout California. Very reliable and professional.”
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David Cembala
Oct 15, 2024
★★★★★
“I have been working with Account Manager Herman Merchan for over eight years and I highly recommend PrimeWest Insurance Brokerage. Herman is always professional, reliable, friendly and has saved me from costly California auto and condo insurance over the years. He’s always quick to answer any of my questions.”
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Susan Armendariz
Oct 16, 2023
★★★★★
“I highly recommend Chris Rodriguez at PrimeWest Insurance Brokerage for all your insurance needs. Chris is professional, attentive, quick and detail oriented. I appreciate his quick response to phone calls and emails. Thank you Chris for taking such great care of our personal and business needs!”
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Zahra Hedayat
Aug 14, 2023
★★★★★
“I’ve been with PrimeWest for many years and have always had a great experience. Their team is always professional, responsive, and accommodating. I truly appreciate the service and value that PrimeWest brings.”
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Chris Wetherby
2 Weeks Ago
★★★★★
“Reasonable price. Very knowledgeable and extremely patient and helpful. My agent Herman Merchan has been helping my family for years.”
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Wordsmith Works
5 Weeks Ago
★★★★★
“Chris and staff are great. Every email I have sent him was answered within one day. I have trusted him with my auto and homeowners protection as well as all of my business policies. I have every confidence in Chris and his team. You cannot go wrong calling PrimeWest.”
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Ruben Berumen
10 Weeks Ago
★★★★★
“Amazing experience. Maricela was very patient and broke down the rates and explained everything.”
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Maralle Abounayan
10 Weeks Ago
★★★★★
“I got my homeowners insurance from PrimeWest with Maricela. She was very professional and knowledgeable and made the whole process easy. I highly recommend.”
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Jody Johnson
14 Weeks Ago
★★★★★
“My insurance rep, Maricela, was so helpful and thorough and answered all my questions and concerns. She made me feel at ease and provided the best options that worked for me. Highly recommend.”
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Ana
28 Weeks Ago
★★★★★
“Been with PrimeWest for a few years now. Found them on Yelp and they are very responsive, knowledgeable, and professional.”
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Jenny B.
43 Weeks Ago
★★★★★
“I’ve had the pleasure of working with Herman Merchan for many years now, and he has been an absolute lifesaver for both my car and home insurance needs. He’s super helpful, incredibly responsive, and consistently goes above and beyond to find ways to save me money without compromising coverage. Herman’s patience, clarity, and dedication make the process effortless. If you’re looking for an insurance agent who truly cares, I highly recommend reaching out to Herman.”
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Javier Gallegos
45 Weeks Ago
★★★★★
“I highly recommend John Leyva for any auto insurance needs. He is exceptionally knowledgeable, responsive, and professional. He ensured that I fully understood all available options and provided recommendations tailored to my circumstances. It was a pleasure working with him. He did a great job.”
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Rosa Canchola
49 Weeks Ago
★★★★★
“Gabby was great 😁 she made my experience absolutely painless and I feel 100% secured 👍”
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Erik Campos
50 Weeks Ago
★★★★★
“I am very happy with my car insurance. Juan is very dependable and always responds quickly to my questions. And not to mention the price I pay for full coverage is very fair.”
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Rolando Galaviz
50 Weeks Ago
★★★★★
“PrimeWest Insurance Brokerage is a great company. They helped me find the lowest auto insurance out there. Their staff have excellent knowledge, they are well informed, and they resolve any issues very fast. I recently was in a car accident, called PrimeWest, and spoke to Juan Leyva. He guided me step by step on what to do. I’ll definitely recommend PrimeWest to my friends and family.”
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Ever Galaviz
50 Weeks Ago
★★★★★
“Great customer service! We recently got into a car accident when a driver swerved and hit me in the back driver side. Called our insurance and Juan Leyva was super helpful and made sure we were taken care of!”
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Hazel Ramirez
May 1, 2025
★★★★★
“I had the pleasure of working with John Leyva while shopping for auto insurance, and we were extremely impressed with his professionalism and knowledge. He took the time to understand our specific needs and provided us with multiple quotes to consider. I would definitely recommend John to anyone seeking insurance.”
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Vivi Creations
May 1, 2025
★★★★★
“I recently had the pleasure of working with John Leyva for my auto insurance needs, and I couldn’t be more satisfied with the experience. From the very beginning, John was attentive, knowledgeable, and genuinely focused on helping me find the best coverage at a reasonable rate. He took the time to explain my options clearly and made the entire process smooth and stress-free. I highly recommend him to anyone looking for reliable and trustworthy insurance assistance.”
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Samantha Brewster
Apr 26, 2025
★★★★★
“Gabby has been our agent for years now and is always extremely helpful, quick to respond, and goes out of her way to find us the best options. She is a pleasure to work with.”
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Zovinar Serobian
Apr 1, 2025
★★★★★
“Herman is a great and professional agent to work with. He is very diligent and highly responsive with my inquiries, which is important when you’re dealing with insurance policies!”
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Shery Cohen
Mar 31, 2025
★★★★★
“I have been working with Gabby at PrimeWest Insurance for about 10 years. She always responds immediately and does everything she can to get me the best policy at the best price.”
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Yula Perez
Mar 19, 2025
★★★★★
“I’ve been working with Herman as our insurance broker for over 12 years, and he’s always been fast, reliable, and incredibly helpful. Recently, we received a non-renewal notice for our home insurance. Herman quickly guided us through the process, submitted the necessary paperwork, and appealed the decision. Thanks to his efforts, we were able to renew our policy. He’s the best, and I highly recommend him!”
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Alvaro Ramos
Mar 6, 2025
★★★★★
“Thanks to Gabby I was able to cut my insurance payment in half. She was very attentive and was able to answer all my questions. I will definitely be doing business with her again. Thanks again Gabby!!”
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Laurie Franklin
Jan 22, 2025
★★★★★
“I have been insured for several years with PrimeWest Insurance Brokerage. I have dealt for the most part with Herman Merchan, who by far is the most wonderful insurance agent I have ever dealt with. I have had my homes insured by different companies through the years and have not been treated with so much concern, caring, and kindness. I am truly grateful to have found Herman and this insurance agency.”
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